A STUDY OF MINDFULNESS AND ORGANISATIONAL RELIABILITY IN INDIA

Abstract

“A Study of Mindfulness and Organisational Reliability in India”, explores the complex correlation between Mindfulness and Reliability in the specific setting of selected Indian defence organisations engaged in aircraft maintenance and related activities. The study aims to establish the achievement of organisational reliability through Mindfulness practices. The selected organisations have been assessed for eight distinct characteristics that are used to define high-reliability organisations (HROs) though surveys and interviews conducted on employees of these organisations. These organisations have also been evaluated for the presence of Collective Mindfulness indicators through five specific components using surveys. Past studies have established the relationship between Mindfulness and organisational performance, leading to better employee performance and organisational effectiveness, through enhanced stress resilience and problem-solving abilities in employees. This study proposes a framework to identify the characteristics of HROs in selected Indian organisations along with the tendencies of these organisations towards achieving Collective Mindfulness. Mindfulness-based approaches assert that the ability of individuals and organisations to achieve consistent performance in dynamic settings is dependent on their cognitive processes, such as information acquisition, comprehension of their surroundings, and adaptability. The purpose of this study is to identify opportunities to develop HRO characteristics within these Indian organisations to reduce error rates and strengthen safe operations. Previous researches have shown that organisational principles of HROs can encourage Mindfulness and improve quality, reliability, and productivity. This study using Partial Least Squares Structural Equation Modeling (PLS-SEM) indicates that Mindfulness features have a significant influence on organisational reliability. This analysis provides empirical evidence for the relationship between Mindfulness aspects and organisational reliability. Also, Importance-Performance Map Analysis (IPMA) provides a deeper understanding of the crucial elements that affect the reliability of an organisation, revealing areas that are highly suitable for improvement. The research reveals significant parallels across Indian firms regarding safety considerations, dedication to adaptability, and attentiveness to operations, highlighting the widespread presence of certain organisational characteristics. This thorough assessment not only enhances the academic discussion but also provides practical suggestions for improving the organisation. The study investigates how Mindfulness practices influence organisational reliability in Indian contexts. It begins by establishing theoretical foundations of Mindfulness and reliability, exploring their distinct characteristics and benefits in organisational settings. Methodologically, it employs questionnaires, interviews, and interactions to gather data on Mindfulness levels and organisational reliability. Statistical techniques like PLS-SEM and IPMA are used to analyse correlations and patterns in the data, aiming to provide empirical evidence of their relationship. Practical implications include integrating Mindfulness into leadership and policy to enhance organisational performance and employee well-being. The study also suggests future research directions such as longitudinal studies and cross-cultural comparisons to further explore these dynamics