TO STUDY THE HRM PRACTICES IN PUBLIC AND PRIVATE SECTOR BANKS OF INDIA

Abstract

Competition from local and international private sector banks is fierce for public sector banks, as a result of globalization. They have realized the importance of novel HRM techniques, which were previously mostly adopted by private sector banks, to increase their efficiency and performance. The current study is based on primary information obtained from two Indian banks, both of which are in the public and private sectors (HDFC and SBI Bank). I'll look at whether there is a statistically significant distinction in the adoption of cutting-edge HRM practises between banks in the public and private sectors, training and development, performance appraisal, compensation, and employee retention are the categories under which these practices fall. Human Resource Management (HRM) is a modern name for what was originally called as individual administration or management. The customer service that a bank provides to its customers is crucial since banks offer services through their workers, so how bank employees interact with their customers is important. Banks today directly compete, and they face challenges and issues such as technological innovation, resource scarcity, power, and energy, among others. Furthermore, employees are safeguarded by welfare, safety, training, and performance appraisal procedures designed to improve their efficiency and output.. As a reason, this study attempts to determine how much human resource management contributes to employee happiness at SBI and HDFC. A convenient sampling method was used to choose a sample of 60 employees. According to the survey, human resource management at SBI and HDFC contributes to employee happiness. The collected data were analysed using the following statistical tools: tables, percentages, ranking. Finally, the researchers made typically conceptualized to improve SBI's Human Resource Management processes, which will help the company achieve success.