EMPIRICAL RESEARCH ON THE IMPACT OF WORKFORCE DIVERSITY ON EMPLOYEE PERFORMANCE AND EMPLOYEE'S ORGANIZATIONAL COMMITMENT OF AN IT INDUSTRY

Abstract

In today’s rapid changing business environment, countries like India have changed to accommodate the increasingly diverse work force. The diversity of the workforce in this country is very creditable as we can see people in the society are fluent various languages In general, the term “work force diversity” in our context can be defined as differences and similarities among employees in terms of age, ethnicity, gender, and education background. However, when an employee decides to switch his or her working environment, they may face “culture shock” at the work place. This is because the employee has to learn the new language and adapt to different cultural beliefs that has long embed within the people in the working environment. Therefore, in adapting Brown (2008) diversity in the workplace, this study seek to explore its variable impact of gender on employee performance and their commitment towards the organization in the IT industry which comes with diversified work force in a package. As per previous research done, it was found that the gender has the effect on the employee performance in the organization (TCS). On the basis of that the research has been expanded to find that whether it is true for TCS only or for the entire IT industry.