FACTORS AFFECTING CREDIT CARD USE IN INDIA POST COVID-19

Abstract

This study aims to the impact of covid 19 on the use of credit cards in India. Also, to study the impact of value that a credit card user gets with the ease of using it. Within this scope, we floated a questionnaire containing 13 questions based on Credit Card use by Indian people of various ages and professions. We have used Cronbach's analysis to assess the questionnaire's internal accuracy. The internal consistency of the test items was 0.97, which is considered EXCELLENT. For the questionnaire, we received 70+ responses in a short period. Moreover, the regression method was taken into consideration to achieve this objective. As a result of the analysis, it was determined that the ease of using credit cards and the value associated with using a credit card are not related. Value is dependent, and the ease of doing variables is independent. And people use credit cards irrespective of the ease of using them