A MULTI METHOD APPROACH TO UNDERSTAND THE DETERRENTS OF KNOWLEDGE MANAGEMENT ADOPTION ACROSS ORGANIZATIONS AND PROPOSE SOLUTIONS

Abstract

Knowledge Management is the process of creating, capturing, acquiring and sharing knowledge assets in order to achieve organizational objectives and enhance performance. Thus, it is reasonable assumption that it is being implemented across all organizations thoroughly for the competitive advantage it offers. In reality it is not so. This is due to various flaws in not being properly implemented or not being properly practiced, due to which various deterrents arise which make the managers of the organizations hesitate to implement Knowledge Management principles and techniques across their companies. This often leads to loss of an organization’s Knowledge and intellectual assets which may have been avoided had there been a proper knowledge management infrastructure. This report aims towards identifying various such deterrents which impact the implementation of knowledge management across organizations utilizing various approaches like surveys, literature review, etc., to increase the understanding of how these deterrents occur and propose solutions so that these deterrents can be avoided to successfully implement Knowledge Management systems across organizations. This report also aims towards finding the relation between Social Capital of the firm and Knowledge management in the firm and to propose recommendations which may lead to increase in knowledge generation and social capital of the firm.