Please use this identifier to cite or link to this item: http://dspace.dtu.ac.in:8080/jspui/handle/repository/18742
Title: PERCEPTUAL STUDY OF EMPLOYEE ENGAGEMENT PRACTICES IN IT SECTOR
Authors: JOSHI, RASHMI
Keywords: EMPLOYEE ENGAGEMENT
IT SECTOR
BUSINESS ANAKYTICS
ENGAGEMENT
Issue Date: 31-May-2020
Description: The information technology is one of the most important industries of the modern world. It is this industry that has helped humans on every front be it providing deep knowledge of universe, betterment of living standards of people and ease of business of all kinds IT plays a role everywhere. Employment engagement study in IT sector intrigued me because it is one of those industries that helped India to gain the recognition in the world that today it is one of the most preferred country for business. Just like any other industry IT sector can provide engagement to employees by providing them better conditions of work, enabling environment, job satisfaction and access to health insurance etc., education for the children of the employees, proper vacation or recreational activities. Defining Employee Engagement in exact words is a difficult task, a task that still requires a lot of study, but one thing that can be clearly and confidently stated is that an employee who has a higher engagement to his/her work is a very valuable asset to the company. Such an employee not only works hard and is always eager to surpass his/her superior's expectations but also works as an ambassador for his/her company. Such an employee doesn't work just for the sake of earning money or getting work done or meeting deadlines or achieving some kind of target, such an employee works because he loves his work and it gives him pleasure to do his work in the best way possible. This makes employee engagement so important because employee engagement is directly proportional to various positive outcomes such as increased productivity, less attrition rate, happy employees as well as satisfied customers. Today where almost all the companies have very similar technology and instruments to work with the only thing that differentiates one company form another is the human resource. The more satisfied and happy the human resource of a company the better is the performance of the company. It is due to this reason that there is a lot of research and analysis being done on the same topic. It is important to know how a small company with small capital can sometimes surpass large and established companies. Hence I understood this research to find out what the employees of different companies think about their workplace and how close and how engaged they feel to their work. To make this study unbiased I picked up three top companies from Indian IT sector which are TCS, WIPRO and INFOSYS. To conduct the study a questionnaire was designed on Likert 4 point scale, and the sample 137 employees was chosen from the population of the entire office for the three companies in Delhi. At last the collected information was analysed using various techniques like ANOVA analysis, T- test etc.
URI: http://dspace.dtu.ac.in:8080/jspui/handle/repository/18742
Appears in Collections:MBA

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2K18-MBA-903_2K18-MBA-917-converted (1).pdfThe information technology is one of the most important industries of the modern world. It is this industry that has helped humans on every front be it providing deep knowledge of universe, betterment of living standards of people and ease of business of all kinds IT plays a role everywhere. Employment engagement study in IT sector intrigued me because it is one of those industries that helped India to gain the recognition in the world that today it is one of the most preferred country for business. Just like any other industry IT sector can provide engagement to employees by providing them better conditions of work, enabling environment, job satisfaction and access to health insurance etc., education for the children of the employees, proper vacation or recreational activities. Defining Employee Engagement in exact words is a difficult task, a task that still requires a lot of study, but one thing that can be clearly and confidently stated is that an employee who has a higher engagement to his/her work is a very valuable asset to the company. Such an employee not only works hard and is always eager to surpass his/her superior's expectations but also works as an ambassador for his/her company. Such an employee doesn't work just for the sake of earning money or getting work done or meeting deadlines or achieving some kind of target, such an employee works because he loves his work and it gives him pleasure to do his work in the best way possible. This makes employee engagement so important because employee engagement is directly proportional to various positive outcomes such as increased productivity, less attrition rate, happy employees as well as satisfied customers. Today where almost all the companies have very similar technology and instruments to work with the only thing that differentiates one company form another is the human resource. The more satisfied and happy the human resource of a company the better is the performance of the company. It is due to this reason that there is a lot of research and analysis being done on the same topic. It is important to know how a small company with small capital can sometimes surpass large and established companies. Hence I understood this research to find out what the employees of different companies think about their workplace and how close and how engaged they feel to their work. To make this study unbiased I picked up three top companies from Indian IT sector which are TCS, WIPRO and INFOSYS. To conduct the study a questionnaire was designed on Likert 4 point scale, and the sample 137 employees was chosen from the population of the entire office for the three companies in Delhi. At last the collected information was analysed using various techniques like ANOVA analysis, T- test etc.1.64 MBAdobe PDFView/Open


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