EMPLOYEE ATTITUDE TOWARDS ORGANIZATIONAL CHANGES

Abstract

This study examines the perceptions and reactions of employees to complex organizational changes and how these perceptions may vary among employees at different hierarchical levels in the organisation. The biggest factor in failed change initiatives is the human factor, i.e. attitudes, behaviours and responses by the change recipients. Understanding of employee attitudes and behaviours towards organizational change is thus important for management for successful organizational change. This research tries to establish a general understanding on employee beliefs, perceptions and attitudes on change interventions.

A questionnaire was designed for the purpose of recording participant responses. The questionnaire was designed to measure the attitudes, opinions, and/or feelings of the participants on a Likert scale. The questionnaire was distributed to the employees working in various organizations through different mediums along with general instructions to fill the questionnaire.

The employees were grouped under three categories – non supervisors, supervisors or managers and executives or senior management based on their roles for the purpose of hierarchical comparison. The data collected was analysed using statistical charts.