STUDY ON DIVERSITY AND INCLUSION

Abstract

Workplaces nowadays are becoming increasingly diverse with employees from different cultures, genders, races and ethnic backgrounds are working together in order to achieve the common goals and objectives. This increases the importance of understanding diversity and inclusion at the workplace. Present researches highlight that the importance of managing diverse workforce has significantly increased due to globalization. The organizations are establishing their business operations in different countries of the world which requires them to recruit the employees who belong to different cultures and backgrounds; and encouraging diversity is helpful for the businesses to grow and achieve the strategic competitive advantage. Diversity in very simple words can be described as the composition of groups or workforces. It is the differences in culture as well as identity differences among group members in relation to other groups. Diversity can be explained in terms of observable and non-observable characteristics. The former includes characteristics like gender, race, ethnicity and age and the latter includes cultural, cognitive and technical differences among employees.