IDENTIFICATION OF CRITICAL SUCCESS FACTORS FOR IMPLEMENTATION OF INFORMATION TECHNOLOGY FOR SUPPLY CHAIN MANAGEMENT IN INDIAN AUTOMOBILE INDUSTRY

Abstract

In today’s highly competitive world every industry/company is trying to identify critical success factor which will enable to them to implement latest technology changes which will give them long-term sustainable edge and differentiates them form their competitors. This study identifies the critical success factor for implementation of Information technology system for Supply Chain Management in Automobile Industry particularly in Indian context. Success factors were identified by comprehensive literature review and interviews with experts to capture their opinions. ISM method was used to study interrelationship of the critical success factors identified. Framework developed helps managers to form their strategy for implementation of IT system for supply chain Management.