IDENTIFICATION OF KEY PERFORMANCE INDICATORS IN HUMANITARIAN LOGISTICS

Abstract

This project report presents the key performance indicators in humanitarian logistics. Humanitarian supply chain is hot topic of discussion now days. A lot of focus is now being given on disaster management as we have been experiencing huge loss of life and infrastructure due to these natural and men made disaster, need of a well defined and structured rescue operation and loss mitigation plan can be experienced looking at several natural and men made disaster in past. We all are aware of recent earthquake happened in Nepal. It resulted huge loss of life and economic loss, there was no adequate disaster management plan by Nepal government for such case. This paper also identify performance indicators for a responsive humanitarian supply chain and tries to develop a structured plan to mitigate loss in such disasters. Key performance indicators have been identified using factor analysis referring to various case studies, interviews conducted with experts in field of supply chain and logistics and questioner circulated to these experts and faculties and students of institute.