SPIRITUAL INTELLIGENCE AND ITS IMPACT ON ORGANIZATION CITIZENSHIP BEHAVIOR

Abstract

Notable developments in technology and global interconnectivity have dramatically increased the competition among organizations but with scandals, corruption and ethical violations which even at times makes it difficult to sustain in the competitive environment. For the same purpose, Organizational citizenship behavior has become a critical dimension for the smooth functioning of an organization and avoid such incidents. The behavior is mainly a matter of personal choice, so most individuals take its omission as not punishable. Therefore, organizational citizenship behavior can exist among employees who have an inner feeling of having a finer work experience and can be related to spiritual experiences. These aspects of scandals and ethical violations have not been sufficiently studied. This study tries to refine the understanding of spiritual intelligence and its implications for employee’s citizenship behavior within the organization. The study uses survey method and has done to explain the spiritual intelligence relationship with Organizational Citizenship Behavior. The population was employees of NTPC Kanti. Employees were asked fill two questionnaires with 48 items in all for gathering data. These questionnaires were utilized for analyzing the hypothesis. The aim of the study was to analyze the relationship between spiritual intelligence and organizational citizenship behavior. The study found that there exists a significant relationship between spiritual and organizational citizenship behavior. It also inferred that few of the sub dimensions of spiritual intelligence too had a significant relationship organizational citizenship behavior. Lastly, the limitations and future scope of the study were also included for future consideration.