MODELLING THE CRITICAL SUCCESS FACTORS FOR EFFECTIVE IMPLEMENTATION OF E-WASTE MANAGEMENT: AN ISM BASED MODEL

Abstract

The tremendous growth in the field of information and communication technology, combined with rapidly increasing obsolescence of products because of the unexpectedly changing choices of the consumers has brought in a new kind of waste – electronic waste or e-waste. E-waste is a global issue which possesses threats to environment and health. E-waste in itself is not a problem, problem comes with its disposal. E-waste contains many hazardous but also valuable and scarce materials. The E-waste management has come to be a necessary affair for almost every country and increasing concern for the environment regulation and social responsibility. E-waste management is a matter of strategic importance, which is affected by a number of factors, for example proficient infrastructure, real-time aid, proper governance, awareness among the consumers, and many more different facets. In this study we aim to identify the factors which are critical for the successful implementation of e-waste management in India. An Interpretive Structural Modelling (ISM) approach has been employed to understand the logical relationship among the eleven critical success factors identified, and subsequently to formulate a hierarchical structured model. The ISM model indicates that the awareness about recycling e-waste among the general public and befitting rules & regulations labeled under e-waste management are the most influencing critical success factors.